What's new in Fluffboard.

Launch hardening: billing accuracy, mobile support, and a full pass on plan gating

A wide pass across billing, mobile usability, and every place a plan limit is enforced — closing gaps between what each plan promises and what it actually does.

• NewTrial accounts now get full Pro-tier access to AI Receptionist and automations for the length of their 7-day trial, regardless of which plan they picked — so you can try everything before deciding
• NewMobile support across the whole app — responsive navigation, and touch-based drag-and-drop for the pipeline and calendar
• FixedNew signups who hadn't completed checkout could land on an empty dashboard instead of the paywall — now shown immediately
• FixedPlan-tier limits (AI Receptionist, automations, two-way SMS) are now enforced on the server, not just hidden in the UI
• FixedEditing a client or pet's name after a lead was created — previously had no way to correct a typo
• FixedBusiness profile settings (owner name, phone) not saving correctly, and failing silently when they didn't
• FixedDashboard greeting showing a placeholder name instead of your actual saved name
• FixedCall button on the calendar now places the call instead of just showing a message
• ImprovedRemoved the non-functional "Reschedule" button from appointment details — drag an appointment on the calendar to reschedule it directly
• ImprovedWaitlist "Notify" renamed to "Mark offered" to accurately reflect what it does today — automatic client notifications are still planned
• ImprovedCorrected trial and pricing page copy to accurately reflect that a card is required to start (charged on day 7, not before)
• FixedRemoved an advertised "automatic email follow-ups" feature that hadn't actually been built yet

AI Receptionist settings, conversation memory & Stripe billing

The biggest release yet — the AI now has a full settings interface, remembers full conversation history across server restarts, and Fluffboard can now collect payment for subscriptions.

• NewAI Receptionist settings page — edit services, pricing, policies, custom instructions, and voice greeting from inside the app
• NewConversation log — every SMS thread the AI handles is now visible and searchable in the app
• NewPersistent conversation memory — AI loads history from Supabase, so server restarts don't wipe context
• NewStripe subscription billing — Starter, Pro, and Studio plans with 7-day free trial
• NewPlan-based feature gating — Analytics and advanced automations locked to Pro+
• NewBilling modal — click your plan card to see next payment date, trial status, and manage billing
• ImprovedAI system prompt now uses your actual services, pricing, policies, and custom instructions instead of generic defaults

Automations, animations & polish layer

Three new automation types, a complete animation system, and the first pass of app-wide polish.

• NewAppointment reminders — auto-texts clients 24 hours before their appointment
• NewRebooking nudges — texts overdue clients based on their individual grooming cycle
• NewNo-show follow-ups — same-day follow-up texts when appointments are marked no-show
• NewAutomations page — toggle each automation, edit message templates, insert variables
• Newanimations.css — full motion system: skeleton loaders, hover lift, count-up KPIs, scroll reveals
• ImprovedEmpty states now have pet-themed copy and CTAs instead of bare "Loading..." text
• ImprovedKPI numbers animate up from 0 on every load
• ImprovedCards stagger into view on page load

Calendar improvements & business hours

• ImprovedCalendar grid now resizes to match real business hours — no more blank rows past closing time
• Improved8 AM label no longer clips at the top of the scroll container
• New7 PM closing label now shows at the bottom of the grid so business hours end is clearly visible
• NewBusiness hours settings now drive calendar height dynamically
• ImprovedClosed day hatch pattern renders correctly on all days

AI Receptionist launch & multi-tenant routing

• NewAI SMS receptionist — Claude-powered replies to incoming texts
• NewVoice fallback — custom greeting plays when clients call
• NewMulti-tenant routing — multiple businesses can use Fluffboard with separate Twilio numbers
• NewConversation history — in-memory context per client phone number

Pet profiles, photo uploads & client history

• NewPet profile page — tabbed interface with Overview, Appointments, and Payments
• NewPhoto uploads via Supabase Storage — photos show on pipeline cards, client grid, and calendar
• NewTemperament tags — caution, calm, and note types with color coding
• NewRebooking cycle per client — configurable cycle days drive the rebooking nudge automation
• NewChurn tracking — log reasons when a client stops returning