Fluffboard is actively developed. Here's everything that's shipped so far. Last updated August 2026.
✓ Shipped
AI Receptionist — SMS
Automatically replies to incoming texts using your services, pricing, and custom instructions.
AI Receptionist — Voice
Custom voice greeting plays when clients call. Prompts them to text instead for faster responses.
Conversation memory
The AI remembers what it already asked a client — no more repeating the same questions in a thread.
AI Receptionist settings
Edit services, pricing guidance, policies, custom instructions, and voice greeting from inside the app.
Lead pipeline
Drag-and-drop kanban across New → Contacted → Booked → Won.
Booking calendar
Day, week, and month views. Respects your real business hours. Appointment details drawer with drag-to-reschedule and drag-to-resize.
Waitlist
Add clients to a waitlist when you're full, and book them straight from it once a slot opens.
Automations
Appointment reminders, rebooking nudges, and no-show follow-ups — customizable and running in the background.
Pet profiles
Breed, age, weight, temperament tags, vaccination status, and grooming notes per client.
Analytics
Revenue by service, peak booking hours, no-show rate, and client retention — at a glance.
Subscription billing
Stripe-powered subscriptions with a 7-day free trial on every plan. Three tiers: Starter, Pro, Studio — trial gives you full Pro-level access to try everything before it's gated to your plan.
Planned
Automatic email follow-ups
A separate, email-based follow-up channel alongside SMS automations.
Multiple staff logins
Studio-tier support for a second groomer or front-desk login with its own permissions.
In-app invoicing
Generate and send an invoice for an appointment directly from its details.
Automatic waitlist notifications
Text a waitlisted client automatically the moment a matching slot opens up.